Shipping policy

SHIPPING POLICY

Order Processing

Orders are sent to our supplier for processing after they are placed. Processing and shipping times can vary by product, availability, destination, and carrier.

Shipping Rates

Available shipping options and applicable shipping costs are shown at checkout before you complete your purchase.

Delivery Estimates

Any delivery dates or transit times shown at checkout are estimates, not guarantees. Delays may occur because of carrier disruptions, weather, customs processing, or other events outside of our control.

Order Tracking

When tracking information is provided by the shipping carrier or supplier, it will be sent to the email address used at checkout. Please allow time for tracking to update after an order ships.

International Orders

We ship to eligible international destinations. Customers are responsible for any import duties, taxes, customs fees, or other charges imposed by the destination country unless those charges are explicitly included at checkout. These charges are not controlled by EASTLOT LLC and may not be refundable.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address. EASTLOT LLC is not responsible for delays, failed deliveries, or additional costs caused by an incorrect or incomplete address.

Questions About an Order

For help with an order, contact us at info@eastlotllc.com and include your order number.